Privacy Policy
Last Updated: November 2024
1. Information We Collect
Ridhira Preschool collects the following information:
- Child's personal information (name, date of birth, medical records, etc.)
- Parent/Guardian contact details (name, phone, email, address)
- Emergency contact information
- Photographs and videos of children during school activities
- Academic progress and developmental reports
2. How We Use Information
We use collected information for:
- Providing educational services and childcare
- Communication with parents regarding child's progress
- Emergency situations requiring immediate contact
- Internal record-keeping and compliance
- Improving our programs and services
3. Information Sharing
We do NOT share or sell personal information to third parties, except:
- With parent/guardian consent for specific purposes
- When required by law or legal authorities
- In case of emergencies (medical or safety-related)
4. Photography & Video Policy
- Photographs and videos may be taken during school activities
- These may be used for school newsletters, website, and social media with parental consent
- Parents can opt-out of photo/video usage by notifying us in writing
5. Data Security
We implement appropriate security measures to protect personal data from unauthorized access, alteration, or disclosure.
6. Parent Rights
Parents have the right to:
- Access their child's records
- Request corrections to inaccurate information
- Withdraw consent for photo/video usage
- Request deletion of data (subject to legal requirements)
7. Contact for Privacy Concerns
For any privacy-related questions, please contact us at ridhirapreschool@gmail.com or call +91 93477 04205.
Safety & Child Protection Policy
1. Our Commitment
Ridhira Preschool is committed to providing a safe, secure, and nurturing environment for all children. Child safety and well-being are our top priorities.
2. Physical Safety Measures
- CCTV Surveillance: 24/7 monitoring across all areas of the campus
- Controlled Access: Only authorized personnel and parents allowed on premises
- Child-Safe Infrastructure: Rounded edges, non-toxic materials, age-appropriate furniture
- Emergency Exits: Clearly marked and regularly maintained
- Fire Safety: Fire extinguishers, smoke detectors, and regular fire drills
- First Aid: Trained staff and fully equipped first-aid kits available
3. Staff Verification & Training
- All staff undergo background verification before hiring
- Regular training on child safety, first aid, and emergency procedures
- Staff-to-child ratio maintained as per regulatory standards
- Code of conduct emphasizing child rights and dignity
4. Health & Hygiene
- Daily sanitization of classrooms, play areas, and restrooms
- Regular health check-ups for children
- Isolation of sick children to prevent infection spread
- Nutritious and hygienic meals prepared in clean kitchen facilities
5. Child Protection Measures
- Zero Tolerance for Abuse: Any form of physical, emotional, or verbal abuse is strictly prohibited
- Supervised Interactions: All staff-child interactions are monitored
- Safe Pick-Up Policy: Children released only to authorized individuals with proper ID verification
- Bullying Prevention: Anti-bullying programs and conflict resolution strategies
6. Emergency Procedures
- Emergency contact numbers readily accessible
- Staff trained in CPR and emergency response
- Regular evacuation and safety drills conducted
- Tie-ups with nearby hospitals for medical emergencies
7. Reporting & Action
Parents and staff are encouraged to report any safety concerns immediately. All reports are taken seriously and investigated promptly. Appropriate action will be taken to ensure child safety.
8. Parent Involvement
We encourage parents to:
- Visit the campus and observe safety measures
- Provide updated emergency contact information
- Communicate any concerns or special needs of their child
- Participate in safety awareness programs
Terms & Conditions
1. Admission
- Admission is subject to availability and completion of all formalities
- Age criteria must be met as per program requirements
- All required documents must be submitted before admission confirmation
- Admission fee is non-refundable
2. Fees & Payment
- Fees must be paid on time as per the school calendar
- Late payment may attract penalty charges
- Fee structure is subject to annual revision
- Refund policy: Applicable only under specific circumstances (to be reviewed case-by-case)
3. Attendance & Leave
- Regular attendance is expected for optimal child development
- Parents must inform the school in case of planned absences
- Sick children should be kept at home to prevent infection spread
- Extended leave may require prior approval
4. Parent Responsibilities
- Ensure timely drop-off and pick-up of children
- Inform the school of any changes in contact information
- Attend parent-teacher meetings and school events
- Support the school's educational philosophy and policies
- Ensure child comes to school in clean clothes and good health
5. Withdrawal & Discontinuation
- Written notice of at least one month is required for voluntary withdrawal
- Transfer certificate will be issued after clearance of all dues
- School reserves the right to discontinue enrollment in case of:
- Non-payment of fees
- Behavioral issues affecting other children
- Violation of school policies
6. Code of Conduct
- Respectful behavior towards staff, children, and property is expected
- Parents must not interfere with school operations or staff duties
- Concerns should be communicated through proper channels
- Disruptive or abusive behavior may result in enrollment termination
7. Liability
- School is not liable for loss or damage to personal belongings
- Parents are responsible for children before and after school hours
- School provides basic first aid but is not responsible for medical expenses
- Insurance coverage is provided as per the enrollment plan
8. Amendments
Ridhira Preschool reserves the right to amend these terms and conditions. Parents will be notified of any significant changes.
9. Governing Law
These terms and conditions are governed by the laws of India and the jurisdiction of Hyderabad, Telangana.
10. Contact
For clarifications or concerns, please contact us at:
Email: ridhirapreschool@gmail.com
Phone: +91 93477 04205
Address: SY No 191, Pragathi Nagar, Nizampet, Hyderabad, Telangana 500090
